Refund policy

CoreVital Burn First-Bottle Money-Back Guarantee

The CoreVital Burn first-bottle satisfaction guarantee is separate from our standard unopened-product return policy. It is available once per first-time Burn customer and household for one eligible bottle purchased directly through an authorized CoreVital checkout.

  • Send your request within 45 calendar days after the carrier's confirmed delivery date.
  • No bottle return is required for an eligible request.
  • No review, testimonial, body measurement, medical record, or proof of results is required.
  • An approved refund covers the eligible first bottle's purchase price and applicable sales tax and is returned to the original payment method.

Original, expedited, and return shipping charges are not included unless required by law or CoreVital made the fulfillment error. Duplicate, reseller, fraudulent, abusive, or manipulated requests may be denied, subject to non-waivable consumer rights.

How to request the Burn guarantee

Email support@corevitalnutra.com with the subject “Burn 30-Day Guarantee Request.” Include your order number and the email address used at checkout so we can verify eligibility.

Standard unopened-product returns

For eligible direct purchases other than an approved Burn first-bottle guarantee request, submit the return request within 30 calendar days after confirmed delivery. The product must be unused, unopened, in its original packaging, and have every factory safety seal fully intact.

Opened, used, empty, altered, or unsealed products are not eligible under this standard return policy except where required by law. This does not override an otherwise eligible Burn first-bottle guarantee request.

Damaged, defective, or incorrect items

Please inspect your order when it arrives and contact us within 7 calendar days if an item is damaged, defective, or incorrect. Include your order number and photographs when possible so we can evaluate the issue and make it right.

Return shipping

Customers are responsible for return-shipping costs for preference-based standard returns. CoreVital will cover reasonable return or replacement shipping when we sent an incorrect item or the product arrived damaged or defective.

Refund timing

We generally initiate an approved refund to the original payment method within 7 business days after eligibility or inspection is confirmed. Your bank or card issuer may require an additional 5–10 business days to post the credit.

Cancellations

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after an order has entered fulfillment or shipped.

Questions? Contact support@corevitalnutra.com.

Mailing and shipping address

CoreVital Nutraceuticals LLC
3020 West New Haven Avenue
First Floor
Melbourne, FL 32904

This address is used for correspondence and shipping orders. It does not accept product returns. Email support@corevitalnutra.com for return authorization and the correct return instructions before sending any product. Eligible first-bottle guarantee requests do not require a bottle return.

See our business identity and contact information and complete shipping and returns policy.